The problem
During the day nobody can get to the phone, and after hours it just rings out. Every unanswered call is a booking you didn't take — and a customer who called the business down the road instead.
Sapiens picks up every call in seconds, even when you're with a customer or long after you've closed, answers the usual questions, and never leaves anyone on hold.
100%
of calls answered — no hold music, no missed bookings
How it works
- 1
Point your line to us
All calls, or just overflow and after-hours — your call. Keep your number.
- 2
We train it on your business
Services, hours, booking rules and FAQs.
- 3
Go live in days
It starts answering; we tune it from real calls.
- 4
Never miss a call again
Every call answered, with a summary sent to you.
What's included
- Answers every call, 24/7, including after hours and overflow
- Handles hours, location, services and pricing questions
- Takes bookings and clear messages
- Transfers to your team when a call needs a person
- Keeps your own number and greeting
Common questions
Will customers know it's an AI?
It uses a warm, natural voice trained on your business. Most customers don't realise — and anyone can ask for a person.
Can it transfer to us?
Yes — for anything it shouldn't handle, it warm-transfers to your team or takes a message.
Want 24/7 reception running in your business?
It comes as part of one package — with a free first week. Please get in touch.
Other features