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NewAI phone reception for any business

Smart automation for the businesses that keep valued, esteemed clients coming back!!

Sapiens answers every call to your business, 24/7 — books the appointment, sends reminders and a card link to protect it, and notes what every customer needs. So you never lose a booking to a missed call.

Get in touch
Ava MorettiMarcus HalePriya AnandDaniel OkaforSofia Herrera

4.9 · Loved by 120+ businesses

Appointment booked · Fiora Hair & BeautyBooking guaranteed with card · Copper Street ClinicCall answered in 4s · after hoursReminder sent · cut a no-showCancellation filled from waitlist · La PlacitaReturning customer flagged · Harbour & VineAppointment booked · Fiora Hair & BeautyBooking guaranteed with card · Copper Street ClinicCall answered in 4s · after hoursReminder sent · cut a no-showCancellation filled from waitlist · La PlacitaReturning customer flagged · Harbour & Vine

Plugs into the tools you already use

Google CalendarWhatsAppSlackStripeHubSpotTwilioGmail
Why Sapiens

Everything a great receptionist does — on every call

One assistant that answers the phone, books the appointment, protects it with reminders and a card, and remembers what every customer needs — 24/7, trained on your business.

Answers every call, 24/7

Picks up in seconds — mid-shift, after you've closed, or during the lunchtime rush. No customer ever hits a voicemail or a busy tone.

Books the appointment

Takes the date, time and details in a natural conversation and drops the booking straight into your calendar — then sends the customer a confirmation link.

Cuts your no-shows

Sends reminders and, for the bookings you want to protect, a secure card link to confirm — so a missed appointment stops costing you money.

Captures every lead

Never lets an enquiry slip to voicemail. It answers questions, follows up, and makes sure every opportunity turns into a booking or a callback.

Remembers your customers

Notes preferences, requirements and occasions, and flags returning customers — so your team walks into the day already knowing who's coming in.

Sounds like your brand

A warm, natural voice trained on your services, hours and house style. Most customers never realise they're speaking to an assistant.

See it in action

Watch Sapiens take a booking

A quick look at what your guests hear when they call — natural, fast, and completely on-brand.

How it works

From first call to live in about a week

You don't set anything up. We do the building, training, and tuning — you just tell us how your business runs.

  1. 01

    Point your line to us

    Send us all your calls, or just the ones you miss during the day and after hours. You keep your own number and greeting.

  2. 02

    We train it on your business

    Your services, hours, booking rules and FAQs — we set it all up. You don't touch a thing.

  3. 03

    Hear it on real calls

    We run it end-to-end with you and tune the voice and answers until it sounds like your front desk.

  4. 04

    Go live in days, not months

    It starts taking calls and bookings — with a free first week — and we keep refining it from real calls.

Behind the scenes

One clear view of every booking

Every call your assistant handles shows up in one place — the booking, the card, the allergy note, the occasion — and flows straight into the diary you already use. You stay in the loop without lifting a finger.

  • Keeps your existing phone number and greeting
  • Books straight into the calendar you already use
  • Reminders and a card link to protect the bookings that matter
  • Notes customer preferences, requirements and occasions
Testimonials

Businesses that stopped missing calls

From salons and clinics to hotels and barbershops — businesses use Sapiens to catch every call, protect every booking, and stop losing customers to the phone.

We were missing a dozen calls a day between clients. Sapiens answers every one, books them straight into the diary, and takes a card. Our chairs are full for the first time in years.
Ava Moretti

Ava Moretti

Owner · Fiora Hair & Beauty

No-shows were killing our Fridays. Now every booking is confirmed with a reminder and a card — no-shows dropped by half in a month.
Marcus Hale

Marcus Hale

Practice Manager · The Copper Street Clinic

It notes every preference and requirement, and it's on the record before the customer arrives. My team walks in already knowing the day ahead.
Priya Anand

Priya Anand

Director · Saffron & Co

It even remembers regulars and flags them to the front desk. Our guests think we're mind-readers.
Daniel Okafor

Daniel Okafor

General Manager · Harbour & Vine Hotel

After we close, the phone still books appointments. We wake up to a full Saturday and never missed a single call.
Sofia Herrera

Sofia Herrera

Owner · La Placita Barbers

Across five sites it answers instantly, fills cancellations, and syncs to our booking system. Bookings are up double digits.
Tom Bennett

Tom Bennett

Operations Director · Nine Yards Group

We were missing a dozen calls a day between clients. Sapiens answers every one, books them straight into the diary, and takes a card. Our chairs are full for the first time in years.
Ava Moretti

Ava Moretti

Owner · Fiora Hair & Beauty

No-shows were killing our Fridays. Now every booking is confirmed with a reminder and a card — no-shows dropped by half in a month.
Marcus Hale

Marcus Hale

Practice Manager · The Copper Street Clinic

It notes every preference and requirement, and it's on the record before the customer arrives. My team walks in already knowing the day ahead.
Priya Anand

Priya Anand

Director · Saffron & Co

It even remembers regulars and flags them to the front desk. Our guests think we're mind-readers.
Daniel Okafor

Daniel Okafor

General Manager · Harbour & Vine Hotel

After we close, the phone still books appointments. We wake up to a full Saturday and never missed a single call.
Sofia Herrera

Sofia Herrera

Owner · La Placita Barbers

Across five sites it answers instantly, fills cancellations, and syncs to our booking system. Bookings are up double digits.
Tom Bennett

Tom Bennett

Operations Director · Nine Yards Group

Across five sites it answers instantly, fills cancellations, and syncs to our booking system. Bookings are up double digits.
Tom Bennett

Tom Bennett

Operations Director · Nine Yards Group

After we close, the phone still books appointments. We wake up to a full Saturday and never missed a single call.
Sofia Herrera

Sofia Herrera

Owner · La Placita Barbers

It even remembers regulars and flags them to the front desk. Our guests think we're mind-readers.
Daniel Okafor

Daniel Okafor

General Manager · Harbour & Vine Hotel

It notes every preference and requirement, and it's on the record before the customer arrives. My team walks in already knowing the day ahead.
Priya Anand

Priya Anand

Director · Saffron & Co

No-shows were killing our Fridays. Now every booking is confirmed with a reminder and a card — no-shows dropped by half in a month.
Marcus Hale

Marcus Hale

Practice Manager · The Copper Street Clinic

We were missing a dozen calls a day between clients. Sapiens answers every one, books them straight into the diary, and takes a card. Our chairs are full for the first time in years.
Ava Moretti

Ava Moretti

Owner · Fiora Hair & Beauty

Across five sites it answers instantly, fills cancellations, and syncs to our booking system. Bookings are up double digits.
Tom Bennett

Tom Bennett

Operations Director · Nine Yards Group

After we close, the phone still books appointments. We wake up to a full Saturday and never missed a single call.
Sofia Herrera

Sofia Herrera

Owner · La Placita Barbers

It even remembers regulars and flags them to the front desk. Our guests think we're mind-readers.
Daniel Okafor

Daniel Okafor

General Manager · Harbour & Vine Hotel

It notes every preference and requirement, and it's on the record before the customer arrives. My team walks in already knowing the day ahead.
Priya Anand

Priya Anand

Director · Saffron & Co

No-shows were killing our Fridays. Now every booking is confirmed with a reminder and a card — no-shows dropped by half in a month.
Marcus Hale

Marcus Hale

Practice Manager · The Copper Street Clinic

We were missing a dozen calls a day between clients. Sapiens answers every one, books them straight into the diary, and takes a card. Our chairs are full for the first time in years.
Ava Moretti

Ava Moretti

Owner · Fiora Hair & Beauty

The package

One simple package, per business

Everything your front desk needs on the phone, set up for you. No long contract — and your first week is free. Please get in touch and we'll talk it through.

One simple package, per business.

Sapiens for Business

First week free
  • 24/7 AI phone reception — every call answered
  • Automatic booking & confirmation links
  • Card link to guarantee the bookings that matter
  • Reminders that cut no-shows
  • Notes customer details, requirements & occasions
  • Keeps your own number, greeting & booking system
Pricing on enquiry — every business is a little different.info@sapiensautomation.co.uk
Please get in touch
FAQ

Questions? Answers.

Everything you need to know about the platform. Can't find what you're looking for? Reach out to our team.

Most businesses are live within days, not months. We handle the build and training — we just need your services, hours and booking rules, then we test it with you before it goes live.

Let's talk

Ready to stop missing bookings?

Please get in touch and we'll set your business up — your first week is free. Or grab a time and we'll show you Sapiens on your own calls. No pitch, no pressure.

Get in touch