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Feature

Appointment Booking

Takes the booking and drops it straight into your calendar.

The problem

Bookings taken on scraps of paper get lost, double-booked, or never make it into the system. And every call you can't answer is a customer someone else got.

Customers book by phone as naturally as talking to your front desk. Sapiens checks availability, takes the details, and adds it to your booking system instantly.

30s

average time to take a booking over the phone

How it works

  1. 1

    Connect your booking system

    We integrate with the calendar you already use.

  2. 2

    Set your rules

    Slots, durations, buffers and blackout dates — your call.

  3. 3

    Go live

    It starts taking bookings within days.

  4. 4

    Watch the calendar fill

    Every booking in the system, no double entry.

What's included

  • Natural conversation to take date, time and details
  • Books straight into your calendar or booking system
  • Sends the customer a confirmation link automatically
  • Handles changes and cancellations
  • Two-way sync keeps your schedule accurate
Who it's for: Businesses that take bookings by phone and want them in the system, correctly, every time.

Common questions

Does it work with my booking system?

We support the common booking and calendar tools. If yours isn't on the list, tell us — we add integrations regularly.

Can customers change a booking?

Yes — it handles reschedules and cancellations and keeps your calendar up to date.

Want appointment booking running in your business?

It comes as part of one package — with a free first week. Please get in touch.

Get in touch